Return Policy

At Vitamins Depots, we strive to provide high-quality multivitamins, supplements, and other health-related products to our customers.

Consumable Products
All sales of consumable products (including multivitamins and supplements) are final. We do not accept returns or exchanges on these products due to the potential for contamination or tampering with opened or used products.

Non-Consumable Products
For non-consumable products (such as health check devices, accessories, or related items), we offer a 7-day return policy. If you're not satisfied with your purchase, you can return it within 7-days of delivery for a full refund or exchange.

Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service team within 7 days of delivery. We will require proof of damage or defect, such as a photo or video, to facilitate a replacement or store credit.

Exceptions
We reserve the right to make exceptions to this policy on a case-by-case basis. However, these exceptions are rare and typically require extenuating circumstances.

Customer Responsibility
It is the customer's responsibility to:

1. Carefully review their order before submitting payment.
2. Ensure the correct shipping address is provided.
3. Inspect their order upon delivery for any damage or defects.

Contact Us
If you have any questions or concerns about our Return and Damage Policy, please don't hesitate to contact our customer service team at hello@vitaminsdepots.com or WhatsApp on +233256882797.

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